Privacy Policy

Last Updated: June 2026

Welcome to Crafted Pahad (“we,” “our,” or “us”), a brand owned and operated by Peakpurity Organics Pvt. Ltd. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our products, or interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, contact us, subscribe to our newsletter, or interact with our website, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Shipping and Billing Address

  • Payment Information (processed securely through third-party payment providers)

  • Any information you voluntarily provide to us

Non-Personal Information

We may automatically collect certain information when you visit our website, including:

  • IP Address

  • Browser Type

  • Device Information

  • Pages Visited

  • Time Spent on the Website

  • Cookies and Usage Data

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Deliver products and services

  • Provide customer support

  • Respond to inquiries and requests

  • Send order updates and transactional communications

  • Improve our website and user experience

  • Conduct analytics and performance monitoring

  • Send promotional emails and marketing communications (with your consent)

  • Prevent fraud and enhance security

  • Comply with legal and regulatory obligations

3. Sharing of Information

Peakpurity Organics Pvt. Ltd. does not sell, rent, or trade your personal information to third parties.

We may share your information with trusted third-party service providers who assist us with:

  • Payment processing

  • Shipping and logistics

  • Website hosting and maintenance

  • Analytics services

  • Customer support services

  • Marketing and communication tools

These providers are authorized to use your information only as necessary to provide services on our behalf and are required to maintain the confidentiality and security of your information.

We may also disclose information where required by law, court order, government request, or to protect our legal rights and interests.

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar tracking technologies to:

  • Improve website functionality

  • Remember user preferences

  • Analyze website traffic and performance

  • Personalize user experiences

  • Support advertising and marketing efforts

You may disable cookies through your browser settings; however, doing so may affect certain website functionalities.

5. Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

Although we take reasonable precautions, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Third-Party Links

Our website may contain links to external websites operated by third parties. We are not responsible for the content, security, or privacy practices of such websites. We encourage you to review their privacy policies before providing any personal information.

8. Your Rights

Subject to applicable laws, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information

  • Withdraw consent where processing is based on consent

  • Opt out of marketing communications

  • Request information regarding how your data is processed

To exercise these rights, please contact us using the information provided below.

9. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly take steps to delete it.

10. Changes to This Privacy Policy

Peakpurity Organics Pvt. Ltd. reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the website after such changes constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us:

Crafted Pahad
A Brand of Peakpurity Organics Pvt. Ltd.

Email: marketing@craftedpahad.com

Phone: +91-7817047772

Business Hours: Monday to Saturday, 10:00 AM – 06:00 PM

We are committed to addressing your privacy concerns promptly, transparently, and in accordance with applicable laws.