Terms & Conditions

Last Updated: June 2026

Welcome to Crafted Pahad. These Terms & Conditions (“Terms”) govern your access to and use of the Crafted Pahad website, products, and services. By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms.

Crafted Pahad is a brand owned and operated by Peakpurity Organics Pvt. Ltd. Throughout these Terms, “Crafted Pahad,” “Company,” “we,” “our,” and “us” refer to Peakpurity Organics Pvt. Ltd.

1. Acceptance of Terms

By using this website, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian. If you do not agree with these Terms, please refrain from using our website.

2. Products & Services

Crafted Pahad specializes in handcrafted products sourced from artisans and creators.

We strive to ensure that all product descriptions, images, specifications, and pricing are accurate. However:

  • Product colors may vary slightly due to screen settings and photography.

  • Handmade products may have minor variations in design, texture, size, or finish.

  • Such variations are natural characteristics of handcrafted products and are not considered defects.

We reserve the right to modify, discontinue, or update products without prior notice.

3. Pricing & Payments

  • All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.

  • Prices are subject to change without notice.

  • Payment must be completed before order processing and shipment.

  • We reserve the right to cancel any order due to pricing errors, suspected fraud, or payment issues.

Accepted payment methods may include credit/debit cards, UPI, net banking, wallets, and other payment options made available on the website.

4. Order Acceptance & Cancellation

Once an order is placed, you will receive an order confirmation email or message.

However, order confirmation does not constitute acceptance of the order. We reserve the right to:

  • Accept or reject any order.

  • Cancel orders due to stock unavailability.

  • Cancel orders suspected of fraudulent activity.

  • Limit quantities purchased per customer.

If an order is canceled after payment has been made, the applicable refund will be processed to the original payment method.

5. Shipping & Delivery

We make reasonable efforts to ensure timely delivery of orders.

However, delivery timelines may vary due to:

  • Location of delivery

  • Weather conditions

  • Courier delays

  • Public holidays

  • Force majeure events

Crafted Pahad shall not be liable for delays beyond our reasonable control.

Risk of loss and ownership of products pass to the customer upon successful delivery.

6. Returns & Refunds

Returns, replacements, and refunds are subject to our Return & Refund Policy.

Customers are encouraged to review the separate Return & Refund Policy available on the website before making a purchase.

7. User Accounts

If you create an account on our website, you are responsible for:

  • Maintaining confidentiality of login credentials.

  • Restricting unauthorized access to your account.

  • Providing accurate and current information.

You agree to accept responsibility for all activities occurring under your account.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Brand names

  • Product images

  • Text

  • Graphics

  • Designs

  • Videos

  • Website layout

is the property of Peakpurity Organics Pvt. Ltd. or its licensors and is protected under applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or commercially exploit any content without prior written consent.

9. Prohibited Activities

Users shall not:

  • Violate any applicable law or regulation.

  • Use the website for fraudulent purposes.

  • Attempt unauthorized access to systems or databases.

  • Upload malicious software, viruses, or harmful code.

  • Interfere with website functionality or security.

We reserve the right to suspend or terminate access for violations of these Terms.

10. Limitation of Liability

To the fullest extent permitted by law, Peakpurity Organics Pvt. Ltd. shall not be liable for:

  • Indirect or consequential damages.

  • Loss of profits, revenue, or business opportunities.

  • Service interruptions.

  • Delays caused by third parties.

  • Technical errors or website downtime.

Our total liability, if any, shall not exceed the amount paid by the customer for the relevant order.

11. Disclaimer

The website and all products and services are provided on an “as is” and “as available” basis.

We make no warranties, express or implied, regarding:

  • Website availability

  • Accuracy of content

  • Merchantability

  • Fitness for a particular purpose

except as required by applicable law.

12. Indemnification

You agree to indemnify and hold harmless Peakpurity Organics Pvt. Ltd., its directors, employees, affiliates, and partners from any claims, liabilities, damages, losses, or expenses arising from:

  • Your misuse of the website.

  • Violation of these Terms.

  • Violation of any applicable laws or third-party rights.

13. Governing Law & Jurisdiction

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts having jurisdiction over the registered office location of Peakpurity Organics Pvt. Ltd.

14. Changes to Terms

We reserve the right to modify these Terms at any time without prior notice.

Updated versions will be posted on this page with a revised “Last Updated” date. Continued use of the website following such updates constitutes acceptance of the revised Terms.

15. Contact Information

For questions regarding these Terms & Conditions, please contact:

Crafted Pahad
A Brand of Peakpurity Organics Pvt. Ltd.

Email: marketing@craftedpahad.com

Phone: +91-7817047772

Business Hours: Monday to Saturday, 10:00 AM – 06:00 PM